Service Administrator

Can be based in Liverton, Lichfield or Fareham Phone : 0845 900 2999
Primary Contact : jobs@quattroplant.co.uk

MAIN RESPONSIBILITIES

Complete yard walks daily and update syrinx so all information is showing correctly in the depot to ensure that service reminders are flagged accordingly.

  • Ensure that all stock transfers are updated on syrinx and all relevant people have been informed.
  • Ordering parts for repair, requesting purchase orders and providing these to suppliers.
  • Ensuring that goods are checked and receipted on syrinx in a timely manner.
  • Checking service reminders daily to ensure all services are booked in advance and all the relevant people have been made aware.
  • Book LOLER inspections via external suppliers and liaise with them on a fortnightly basis.
  • Liaise with the foreman fitters regarding brake testing expiries ensuring any action required is carried out.
  • Produce engineering certificate packs to be placed in machines on a weekly basis.
  • Completing administrative duties and responding to queries and identifying the best course of action within agreed timescales.
  • Data entry onto in-house Syrinx system: Confirming contracts on hire, entering new orders, entering machine and attachment numbers.
  • Supporting the compliance of company policies and procedures relating to health and safety and environmental management.
  • Ensure the proper use and care of equipment and materials used in the execution of the role Interrogating data in syrinx to deal with customer queries
  • To report any accident, incident or near miss in which you are involved or which you witness and to fully cooperate with any subsequent investigation

ESSENTIAL SKILLS

  • Able to perform all duties in a polite, efficient, professional and courteous manner
  • Excellent verbal, numeric and written skills
  • Excellent IT skills, fully skilled in Microsoft Office suite (Word, Excel, Outlook, Powerpoint)
  • Be familiar with and understand how to interrogate the Company’s management system (Syrinx) for analysis and reporting purposes
  • Excellent telephone manner and ability to handle high call volumes efficiently
  • Confident and resourceful when dealing with customers and their requests
  • Good attention to detail with a tenacious approach
  • Maintains high personal standards and encourages them in others
  • Able to manage priorities and deliver on time

DESIRABLE SKILLS

  • Administration experience
  • Touch typing